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Get a Google support package
Google Cloud offers different support packages to meet different needs, such as 24/7
coverage, phone support, and access to a technical support manager. For more information,
see Cloud Customer Care.
Ask a question on Stack Overflow
Ask a question about Spanner on
Stack Overflow.
Use the tag google-cloud-spanner for questions about
Spanner. This tag not only receives responses from the
Stack Overflow community, but also from Google engineers. We aim to
answer all questions in a reasonable period of time.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[],[],null,["# Get support\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\nAsk a question on Stack Overflow\n--------------------------------\n\nAsk a question about Spanner on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-spanner).\nUse the tag `google-cloud-spanner` for questions about\nSpanner. This tag not only receives responses from the\nStack Overflow community, but also from Google engineers. We aim to\nanswer all questions in a reasonable period of time.\n\nDiscuss Spanner\n---------------\n\nVisit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/)\nto discuss Spanner and other Google Cloud products. If you\nhaven't already joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Spanner, join the\n[`#cloud-spanner`](https://googlecloud-community.slack.com/messages/C49R7DSTH/)\nchannel.\n\n\nFile bugs or feature requests\n-----------------------------\n\nFile new feature requests and bug reports, or follow existing ones, using\nthe [Spanner issue tracker](https://issuetracker.google.com/issues?q=componentid:190851%2B%20status:open)."]]
