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Get a Google support package
Google Cloud offers different support packages to meet different needs, such
as 24/7 coverage, phone support, and access to a technical support manager. For
more information, see Cloud Customer Care.
Ask a question on Stack Overflow
Ask a question about Cloud Shell on
Stack Overflow.
Use the tag google-cloud-shell for questions about
Cloud Shell. This tag not only receives responses from the
Stack Overflow community, but also from Google engineers, who monitor the tag
and offer unofficial support.
From the Cloud Shell documentation, click either Send feedback
link on the page. This will open a feedback form. Your comments will be
reviewed by the Cloud Shell team.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-02 UTC."],[],[],null,["# Get support\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such\nas 24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Cloud Customer Care](/support).\n\nAsk a question on Stack Overflow\n--------------------------------\n\nAsk a question about Cloud Shell on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-shell).\nUse the tag `google-cloud-shell` for questions about\nCloud Shell. This tag not only receives responses from the\nStack Overflow community, but also from Google engineers, who monitor the tag\nand offer unofficial support.\n\nDiscuss Cloud Shell\n-------------------\n\nVisit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nCloud Shell and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Cloud Shell, join the\n[`#cloud-shell`](https://googlecloud-community.slack.com/messages/C6D623AMN/)\nchannel.\n\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the Cloud Shell documentation, click either **Send feedback**\nlink on the page. This will open a feedback form. Your comments will be\nreviewed by the Cloud Shell team."]]
