Contact Center AI Insights V1 API - Class Google::Cloud::ContactCenterInsights::V1::SentimentData (v0.18.0)

Reference documentation and code samples for the Contact Center AI Insights V1 API class Google::Cloud::ContactCenterInsights::V1::SentimentData.

The data for a sentiment annotation.

Inherits

  • Object

Extended By

  • Google::Protobuf::MessageExts::ClassMethods

Includes

  • Google::Protobuf::MessageExts

Methods

#magnitude

def magnitude() -> ::Float
Returns
  • (::Float) — A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

#magnitude=

def magnitude=(value) -> ::Float
Parameter
  • value (::Float) — A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.
Returns
  • (::Float) — A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

#score

def score() -> ::Float
Returns
  • (::Float) — The sentiment score between -1.0 (negative) and 1.0 (positive).

#score=

def score=(value) -> ::Float
Parameter
  • value (::Float) — The sentiment score between -1.0 (negative) and 1.0 (positive).
Returns
  • (::Float) — The sentiment score between -1.0 (negative) and 1.0 (positive).