HumanAgentHandoffConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)Defines the hand off to a live agent, typically on which external agent service provider to connect to a conversation. Currently, this feature is not general available, please contact Google to get access.
Attributes | |
|---|---|
| Name | Description |
live_person_config |
google.cloud.dialogflow_v2beta1.types.HumanAgentHandoffConfig.LivePersonConfig
Uses LivePerson (https://www.liveperson.com). |
salesforce_live_agent_config |
google.cloud.dialogflow_v2beta1.types.HumanAgentHandoffConfig.SalesforceLiveAgentConfig
Uses Salesforce Live Agent. |
Classes
LivePersonConfig
LivePersonConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)Configuration specific to LivePerson (https://www.liveperson.com).
SalesforceLiveAgentConfig
SalesforceLiveAgentConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)Configuration specific to Salesforce Live Agent. .. attribute:: organization_id
Required. The organization ID of the Salesforce account.
:type: str