KnowledgeType(value)The knowledge type of document content.
Values: KNOWLEDGE_TYPE_UNSPECIFIED (0): The type is unspecified or arbitrary. FAQ (1): The document content contains question and answer pairs as either HTML or CSV. Typical FAQ HTML formats are parsed accurately, but unusual formats may fail to be parsed.
CSV must have questions in the first column and
answers in the second, with no header. Because
of this explicit format, they are always parsed
accurately.
EXTRACTIVE_QA (2):
Documents for which unstructured text is
extracted and used for question answering.
ARTICLE_SUGGESTION (3):
The entire document content as a whole can be
used for query results. Only for Contact Center
Solutions on Dialogflow.
AGENT_FACING_SMART_REPLY (4):
The document contains agent-facing Smart
Reply entries.
SMART_REPLY (4):
The legacy enum for agent-facing smart reply
feature.