- 1.37.0 (latest)
- 1.36.0
- 1.35.0
- 1.34.1
- 1.33.0
- 1.32.1
- 1.31.1
- 1.30.1
- 1.29.0
- 1.28.0
- 1.27.0
- 1.26.0
- 1.25.0
- 1.24.0
- 1.23.1
- 1.22.0
- 1.21.0
- 1.20.1
- 1.19.0
- 1.18.0
- 1.17.1
- 1.16.0
- 1.15.0
- 1.14.1
- 1.13.5
- 1.12.1
- 1.11.0
- 1.10.0
- 1.9.1
- 1.8.0
- 1.7.0
- 1.6.0
- 1.5.0
- 1.4.0
- 1.3.2
- 1.2.0
- 1.1.1
- 1.0.0
- 0.8.2
- 0.7.1
- 0.6.0
- 0.5.0
- 0.4.1
- 0.3.0
- 0.2.0
- 0.1.1
LiveAgentHandoff(mapping=None, *, ignore_unknown_fields=False, **kwargs)Indicates that the conversation should be handed off to a live agent.
Dialogflow only uses this to determine which conversations were handed off to a human agent for measurement purposes. What else to do with this signal is up to you and your handoff procedures.
You may set this, for example:
- In the entry_fulfillment of a Page if entering the page indicates something went extremely wrong in the conversation.
- In a webhook response when you determine that the customer issue can only be handled by a human.
Attribute |
|
|---|---|
| Name | Description |
metadata |
google.protobuf.struct_pb2.Struct
Custom metadata for your handoff procedure. Dialogflow doesn't impose any structure on this. |