Entity(mapping=None, *, ignore_unknown_fields=False, **kwargs)
The data for an entity annotation. Represents a phrase in the conversation that is a known entity, such as a person, an organization, or location.
Attributes | |
---|---|
Name | Description |
display_name |
str
The representative name for the entity. |
type_ |
google.cloud.contact_center_insights_v1.types.Entity.Type
The entity type. |
metadata |
Mapping[str, str]
Metadata associated with the entity. For most entity types, the metadata is a Wikipedia URL ( wikipedia_url ) and Knowledge Graph MID (mid ), if
they are available. For the metadata associated with other
entity types, see the Type table below.
|
salience |
float
The salience score associated with the entity in the [0, 1.0] range. The salience score for an entity provides information about the importance or centrality of that entity to the entire document text. Scores closer to 0 are less salient, while scores closer to 1.0 are highly salient. |
sentiment |
google.cloud.contact_center_insights_v1.types.SentimentData
The aggregate sentiment expressed for this entity in the conversation. |
Classes
MetadataEntry
MetadataEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)
The abstract base class for a message.
Parameters | |
---|---|
Name | Description |
kwargs |
dict
Keys and values corresponding to the fields of the message. |
mapping |
Union[dict,
A dictionary or message to be used to determine the values for this message. |
ignore_unknown_fields |
Optional(bool)
If True, do not raise errors for unknown fields. Only applied if |
Type
Type(value)
The type of the entity. For most entity types, the associated
metadata is a Wikipedia URL (wikipedia_url
) and Knowledge Graph
MID (mid
). The table below lists the associated fields for
entities that have different metadata.