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Getting support
Get a Google support package
Google Cloud offers different support packages to meet different needs, such as 24/7
coverage, phone support, and access to a technical support manager. For more information,
see Cloud Customer Care.
Get support from the community
Ask a question on Stack Overflow
Ask a question about Network Service Tiers on
Stack Overflow.
Use the tag google-cloud-networking for questions about
Network Service Tiers. This tag not only receives responses from the
Stack Overflow community, but also from Google engineers, who monitor the tag
and offer unofficial support.
Discuss Network Service Tiers
Visit the Google Cloud
Slack community to discuss
Network Service Tiers and other Google Cloud products. If you haven't
already joined,
use this form to sign up.
For Network Service Tiers, join the
#networking
channel.
File bugs or feature requests
From the Network Service Tiers documentation, click Send feedback near the
top right of the page or at the bottom of the page. This opens a feedback form.
Your comments are reviewed by the Network Service Tiers team.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-29 UTC."],[],[],null,["# Getting support\n===============\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\n### Ask a question on Stack Overflow\n\nAsk a question about Network Service Tiers on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-networking).\nUse the tag `google-cloud-networking` for questions about\nNetwork Service Tiers. This tag not only receives responses from the\nStack Overflow community, but also from Google engineers, who monitor the tag\nand offer unofficial support.\n\n### Discuss Network Service Tiers\n\nVisit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nNetwork Service Tiers and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Network Service Tiers, join the\n[`#networking`](https://googlecloud-community.slack.com/messages/C2Q13BM0T/)\nchannel.\n\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the Network Service Tiers documentation, click **Send feedback** near the\ntop right of the page or at the bottom of the page. This opens a feedback form.\nYour comments are reviewed by the Network Service Tiers team."]]
