Interface HumanAgentAssistantConfig.MessageAnalysisConfigOrBuilder (4.20.0)

Enable entity extraction in conversation messages on agent assist stage. If unspecified, defaults to false. Currently, this feature is not general available, please contact Google to get access.

bool enable_entity_extraction = 2;

Enable sentiment analysis in conversation messages on agent assist stage. If unspecified, defaults to false. Sentiment analysis inspects user input and identifies the prevailing subjective opinion, especially to determine a user's attitude as positive, negative, or neutral: https://cloud.google.com/natural-language/docs/basics#sentiment_analysis For Participants.StreamingAnalyzeContent method, result will be in StreamingAnalyzeContentResponse.message.SentimentAnalysisResult. For Participants.AnalyzeContent method, result will be in AnalyzeContentResponse.message.SentimentAnalysisResult For Conversations.ListMessages method, result will be in ListMessagesResponse.messages.SentimentAnalysisResult If Pub/Sub notification is configured, result will be in ConversationEvent.new_message_payload.SentimentAnalysisResult.

bool enable_sentiment_analysis = 3;