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To get support for Cloud Next Generation Firewall, see the following resources.
Get a Google support package
Google Cloud offers different support packages to meet different needs,
such as 24/7 coverage, phone support, and access to a technical support manager.
For more information, see
Google Cloud Customer Care support.
File bugs or feature requests
From the Cloud NGFW documentation, click Send feedback near the
top right of the page or at the bottom of the page. This opens a feedback form.
Your comments are reviewed by the Cloud NGFW team.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-04-01 UTC."],[[["Google Cloud offers various support packages tailored to different customer requirements, including 24/7 availability and access to a technical support manager."],["Users can access the Google Cloud Customer Care support page for more details about their different support packages."],["Feedback and feature requests can be submitted directly from the Cloud NGFW documentation via a dedicated feedback form."]]],[]]