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This page provides explanations and recommended resolutions for error messages
that you might receive when you're doing any of the following:
Using Cloud Domains in the Google Cloud console
Privacy protection is off or partially off
A help_outline next to Off
or Limited in the Privacy protection column indicates that your privacy
protection is turned off, and your information is fully or partially available
to the public.
The following table lists status indicators that you might see next
to the domain name during registration and how to resolve
the issues.
Sign
Status
Description
check_circle
Success
Your registration is active without any errors.
warning
Warning
There are some issues with the domain—for example, the registrant
email was not verified, or the domain is suspended. For
information about how to resolve this, see
Domain suspension.
fiber_manual_record
Inactive
The domain is exported.
error
Error
Your registration or transfer has failed. For details about how to fix
this issue, see
Troubleshooting.
In progress
Your registration or transfer is pending. If this persists, see
Troubleshooting.
Errors during domain registration
The following table describes errors that you might encounter during the
domain registration process when using the gcloud CLI or the API.
You can find these errors in one of the following ways:
When you hold the pointer over the status of a domain in the Status column
in the Google Cloud console. You can also click the status to see the
error.
Error message
Description
DOMAIN_NOT_AVAILABLE
The domain is not available for registration. Try registering a
different domain.
INVALID_CONTACTS
The provided contact information was not accepted. Ensure that the
contact information is valid and try again.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-26 UTC."],[[["\u003cp\u003eSquarespace acquired Google Domains' registrations and customer accounts as of September 7, 2023, impacting Cloud Domains users, as detailed in the linked FAQs and deprecation information.\u003c/p\u003e\n"],["\u003cp\u003eCloud Domains' privacy protection can be either off or partially off, with public availability of the users information, and can be adjusted via registration settings.\u003c/p\u003e\n"],["\u003cp\u003eVarious status indicators such as Success, Warning, Inactive, Error, and In Progress are used to reflect the current status of domain registrations, each with its own meaning and potential resolutions.\u003c/p\u003e\n"],["\u003cp\u003eError messages during domain registration like DOMAIN_NOT_AVAILABLE, INVALID_CONTACTS, and REGISTER_FAILURE_REASON_UNKNOWN signal specific problems that need to be resolved for the domain to be registered.\u003c/p\u003e\n"],["\u003cp\u003eUsers can find additional information about the Cloud Domains API and troubleshoot common issues by referring to the Cloud Domains API documentation and troubleshooting guides.\u003c/p\u003e\n"]]],[],null,["# Cloud Domains error messages\n\n| **Note:** On September 7, 2023 Squarespace acquired all domain registrations and related customer accounts from Google Domains. For more information about how this change affects Cloud Domains, see [Cloud Domains feature deprecations](/domains/docs/deprecations/feature-deprecations), [Renew an expired domain registration](https://support.google.com/a/answer/6152355), and [Squarespace purchase of Google Domains FAQ](/domains/docs/faq).\n\n\u003cbr /\u003e\n\nThis page provides explanations and recommended resolutions for error messages\nthat you might receive when you're doing any of the following:\n\n- Using Cloud Domains in the Google Cloud console\n\nPrivacy protection is off or partially off\n------------------------------------------\n\nA help_outline next to **Off**\nor **Limited** in the **Privacy protection** column indicates that your privacy\nprotection is turned off, and your information is fully or partially available\nto the public.\n\nTo learn more about privacy protection,\nsee [Privacy protection](/domains/docs/overview#privacy-protection).\n\nTo turn on privacy protection for your domain,\nsee [Edit registration settings for a domain](/domains/docs/edit-registration-settings#editing_privacy_settings).\n\nStatus indicators\n-----------------\n\nThe following table lists status indicators that you might see next\nto the domain name during registration and how to resolve\nthe issues.\n\nErrors during domain registration\n---------------------------------\n\nThe following table describes errors that you might encounter during the\ndomain registration process when using the gcloud CLI or the API.\nYou can find these errors in one of the following ways:\n\n- As output when you run the [`gcloud domains registrations describe` command](/sdk/gcloud/reference/domains/registrations/describe).\n- When you hold the pointer over the status of a domain in the **Status** column in the Google Cloud console. You can also click the status to see the error.\n\nWhat's next\n-----------\n\n- To find API information, see the [Cloud Domains API](/domains/docs/reference/rest).\n- To find solutions for common issues that you might encounter when using Cloud Domains, see [Troubleshooting](/domains/docs/troubleshooting)."]]
