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Receber um pacote de suporte do Google
OGoogle Cloud oferece pacotes de suporte diferentes para atender a diferentes necessidades, como cobertura 24 horas, suporte por telefone e acesso a um gerente de suporte técnico. Para mais informações, consulte Cloud Customer Care.
Receba suporte da comunidade
Faça uma pergunta no Stack Overflow
Faça uma pergunta sobre o Dataproc no
Stack Overflow.
Use a tag google-cloud-dataproc para perguntas sobre o
Dataproc. Ela recebe respostas da comunidade do
Stack Overflow e dos engenheiros do Google, que a monitoram
e oferecem suporte não oficial.
Converse sobre o Dataproc
Participe do grupo do Google
cloud-dataproc-discuss
para discutir o Dataproc e receber
anúncios e atualizações do Dataproc.
Agradecemos seu feedback, que você pode enviar para
dataproc-feedback@google.com.
Se você estiver relatando um bug ou erro, inclua as seguintes informações em sua mensagem:
O que aconteceu? O que você esperava?
Como podemos reproduzir o problema?
Forneça mais informações.
Você também pode usar o
Google Cloud IssueTracker
para pesquisar problemas do Dataproc e registrar um bug ou solicitar um recurso.
[[["Fácil de entender","easyToUnderstand","thumb-up"],["Meu problema foi resolvido","solvedMyProblem","thumb-up"],["Outro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Informações incorretas ou exemplo de código","incorrectInformationOrSampleCode","thumb-down"],["Não contém as informações/amostras de que eu preciso","missingTheInformationSamplesINeed","thumb-down"],["Problema na tradução","translationIssue","thumb-down"],["Outro","otherDown","thumb-down"]],["Última atualização 2025-08-22 UTC."],[[["\u003cp\u003eGoogle Cloud offers various support packages, including 24/7 coverage, phone support, and access to a technical support manager.\u003c/p\u003e\n"],["\u003cp\u003eYou can seek community support for Dataproc by asking questions on Stack Overflow using the \u003ccode\u003egoogle-cloud-dataproc\u003c/code\u003e tag or by joining the cloud-dataproc-discuss Google group.\u003c/p\u003e\n"],["\u003cp\u003eThe Google Cloud Slack community is available for Dataproc discussions, with a dedicated \u003ccode\u003e#dataproc\u003c/code\u003e channel.\u003c/p\u003e\n"],["\u003cp\u003eThe Cloud Dataproc FAQ provides answers to common questions about Dataproc.\u003c/p\u003e\n"],["\u003cp\u003eUsers can submit feedback, bugs, or feature requests by emailing dataproc-feedback@google.com or using the Google Cloud IssueTracker.\u003c/p\u003e\n"]]],[],null,["# Get support\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\n\n| **To try a Dataproc [Private Preview](/products#product-launch-stages) feature:** You can contact your Google Cloud Sales representative to have your project(s) added to an allowlist for a specific feature.\n\n\u003cbr /\u003e\n\nGet support from the community\n------------------------------\n\n### Ask a question on Stack Overflow\n\nAsk a question about Dataproc on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-dataproc).\nUse the tag `google-cloud-dataproc` for questions about\nDataproc. This tag not only receives responses from the\nStack Overflow community, but also from Google engineers, who monitor the tag\nand offer unofficial support.\n\n### Discuss Dataproc\n\nJoin the\n[cloud-dataproc-discuss](https://groups.google.com/forum/#!forum/cloud-dataproc-discuss)\nGoogle group to discuss Dataproc and receive\nDataproc announcements and updates.\n\nYou can also visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nDataproc and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Dataproc, join the\n[`#dataproc`](https://googlecloud-community.slack.com/messages/C0EM2HHQS/)\nchannel.\n\n\nCheck the Cloud Dataproc FAQ\n----------------------------\n\nSee the [Cloud Dataproc FAQ](/dataproc/docs/resources/faq \"Cloud Dataproc FAQ\")\nfor common Dataproc questions and answers.\n\nFile bugs or feature requests\n-----------------------------\n\nWe welcome your feedback, which you can send to\n[dataproc-feedback@google.com](mailto:dataproc-feedback@google.com).\nIf you are reporting a bug or error, please include the following information in your message:\n\n- What happened? What did you expect to happen?\n- How can we reproduce the problem?\n- Please provide any additional information.\n\nYou can also use the\nGoogle Cloud [IssueTracker](/support/docs/issue-trackers#search_for_or_create_bugs_and_feature_requests_by_product)\nto search Dataproc issues and file a bug or feature request."]]
