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This document contains the current API restrictions and usage limits for
Conversational Insights. This page will be updated to reflect any changes to these
restrictions and usage limits. We reserve the right to change these limits.
After submitting your request, Google might contact you for more
information and inform you whether your request is approved or denied.
Request quota
The current API usage quota for Insights are as follows
(and are subject to change):
Type of Quota
Usage Quota
Total number of requests per minute
3000
CreateConversation requests per minute
300
CreateAnalysis requests per minute
300
ExportInsightsData requests per minute
60
UploadConversation requests per minute
300
The current API resource limits for Insights are as follows
(and are subject to change):
Type of Quota
Quota
Conversations per region
2,000,000
Analyses per region
2,000,000
Issue models per region
10
Deployed issue model per region
5
Training operations
Type of Quota
Quota
Concurrent issue model creation operations per region
1
Concurrent faq model creation operations per region
1
Bulk Operations
Type of Quota
Quota
Concurrent bulk analyze conversation operations per region
1
Concurrent bulk ingest creation operations per region
1
Summarization
Conversational Insights uses Agent Assist to generate conversation summaries. When you run summarization for Conversational Insights analyses, you will see an additional line item on your bill for Agent Assist API usage. You may have to request additional Agent Assist quota.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-29 UTC."],[[["\u003cp\u003eThis page outlines the API restrictions and usage limits for Conversational Insights, which are subject to change.\u003c/p\u003e\n"],["\u003cp\u003eThe API has a total limit of 3000 requests per minute, with specific limits for \u003ccode\u003eCreateConversation\u003c/code\u003e, \u003ccode\u003eCreateAnalysis\u003c/code\u003e, and \u003ccode\u003eExportInsightsData\u003c/code\u003e requests.\u003c/p\u003e\n"],["\u003cp\u003eResource limits include 2,000,000 conversations and analyses per region, as well as limitations on issue models.\u003c/p\u003e\n"],["\u003cp\u003eRequests for quota increases can be made via the quota page, and Google may contact you for additional information regarding your request.\u003c/p\u003e\n"]]],[],null,["# Quotas & limits\n\nThis document contains the current API restrictions and usage limits for\nConversational Insights. This page will be updated to reflect any changes to these\nrestrictions and usage limits. We reserve the right to change these limits.\n\nFor more information about requesting a quota increase, see the\n[Cloud Quotas documentation](/docs/quotas/overview).\n\n[Google Cloud Console Insights quotas](https://console.cloud.google.com/apis/api/contactcenterinsights.googleapis.com/quotas)\n\nAfter submitting your request, Google might contact you for more\ninformation and inform you whether your request is approved or denied.\n\nRequest quota\n-------------\n\nThe current API usage quota for Insights are as follows\n(and are subject to change):\n\nThe current API resource limits for Insights are as follows\n(and are subject to change):\n\nTraining operations\n-------------------\n\nBulk Operations\n---------------\n\n| **Note:** Bulk analyze operations are queued up one after the other if quota is not available and will be resumed once the running operations complete.\n\nSummarization\n-------------\n\nConversational Insights uses [Agent Assist](/agent-assist) to generate conversation summaries. When you run summarization for Conversational Insights analyses, you will see an additional line item on your bill for Agent Assist API usage. You may have to request additional Agent Assist quota.\n\nSpeech to Text\n--------------\n\nConversational Insights uses Speech to Text to generate transcriptions. You may have to [request additional quota as specified here](/contact-center/insights/docs/ingest-conversations-api#stt-quota)."]]
