[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["難以理解","hardToUnderstand","thumb-down"],["資訊或程式碼範例有誤","incorrectInformationOrSampleCode","thumb-down"],["缺少我需要的資訊/範例","missingTheInformationSamplesINeed","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間:2025-07-10 (世界標準時間)。"],[[["New Google SecOps support cases can be created via the Google Cloud console by signing in as a support user and navigating to the Cases section."],["To create a support case, the user must select either Google SecOps SIEM or Google SecOps SOAR from the Product list after selecting their project."],["After completing the form and submitting a case, users can track it, add comments, and upload files via the Cases page in the console."],["Cases are prioritized, and the Google SecOps team responds based on this priority and the service support at the time the case was created."],["Customers who subscribed or renewed before February 14, 2023, can access historical cases in the Google SecOps Support portal."]]],[]]