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Getting support
Get a Google support package
Google Cloud offers different support packages to meet different needs,
such as 24/7 coverage, phone support, and access to a technical support
manager. For more information, see Cloud Customer Care.
File bugs or feature requests
You can suggest product features, provide product and documentation feedback,
and report issues on our public issue tracker. Before filing an
issue, review the open issues to see if someone has already
reported that issue or request. If a similar open issue already exists,
subscribe to the thread to keep updated.
Google engineers review the issues filed using this issue tracker.
Provide feedback for documentation
If you run into issues while using the documentation, have general feedback, or
want to suggest new content, use the documentation feedback mechanism. To
provide feedback, click either of the Send feedback buttons in any
Access Approval documentation page. In the modal that opens, provide
the following information:
The URL of the document you are reporting.
The inaccuracy or missing information in the document.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-25 UTC."],[[["\u003cp\u003eGoogle Cloud offers various support packages, including 24/7 coverage, phone support, and access to a technical support manager.\u003c/p\u003e\n"],["\u003cp\u003eUsers can file bugs or feature requests through the public issue tracker, and they should first review open issues to avoid duplicates.\u003c/p\u003e\n"],["\u003cp\u003eDocumentation feedback can be provided by clicking the "Send feedback" buttons on any Access Approval documentation page, detailing the URL, inaccuracy, and any other comments.\u003c/p\u003e\n"],["\u003cp\u003eYou can stay updated with Google Cloud by reading the Google Cloud blog and following their social media channels.\u003c/p\u003e\n"]]],[],null,["# Getting support\n===============\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs,\nsuch as 24/7 coverage, phone support, and access to a technical support\nmanager. For more information, see [Cloud Customer Care](/support).\n\nFile bugs or feature requests\n-----------------------------\n\nYou can suggest product features, provide product and documentation feedback,\nand report issues on our [public issue tracker](https://issuetracker.google.com/issues/new?component=1132217). Before filing an\nissue, [review the open issues](https://issuetracker.google.com/savedsearches/6133833) to see if someone has already\nreported that issue or request. If a similar open issue already exists,\nsubscribe to the thread to keep updated.\n\nGoogle engineers review the issues filed using this issue tracker.\n\nProvide feedback for documentation\n----------------------------------\n\nIf you run into issues while using the documentation, have general feedback, or\nwant to suggest new content, use the documentation feedback mechanism. To\nprovide feedback, click either of the **Send feedback** buttons in any\nAccess Approval documentation page. In the modal that opens, provide\nthe following information:\n\n- The URL of the document you are reporting.\n- The inaccuracy or missing information in the document.\n- Any other comments or suggestions.\n\nThe Access Approval team reviews your feedback.\n\nKeep up with Google Cloud\n-------------------------\n\n- Read the [Google Cloud blog](https://cloud.google.com/blog/products/gcp).\n- Follow [@googlecloud](https://twitter.com/googlecloud) and [@GoogleCloudTech](https://twitter.com/GoogleCloudTech) on Twitter.\n- Watch technical tutorials on [Google Cloud's channel](https://www.youtube.com/user/googlecloudplatform) on YouTube."]]
