Starting April 29, 2025, Gemini 1.5 Pro and Gemini 1.5 Flash models are not available in projects that have no prior usage of these models, including new projects. For details, see Model versions and lifecycle.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-27 UTC."],[],[],null,["# Getting support\n\nGet support from the Vertex AI Agent Builder team\n-------------------------------------------------\n\nTo get support from the Vertex AI Agent Builder team, you can do the following:\n\n- Find the list of all open issues from the [Vertex AI SDK GitHub issues page](https://github.com/googleapis/python-aiplatform/issues), and search for \"reasoning engine\" or \"langchain\". See [GitHub documentation for filtering and searching issues](https://docs.github.com/en/issues/tracking-your-work-with-issues/using-issues/filtering-and-searching-issues-and-pull-requests) for more information.\n\n- For new issues, [file a new bug report](https://github.com/googleapis/python-aiplatform/issues/new?template=bug_report.md) and include `[Reasoning Engine]` in the issue title.\n\n- For private preview features, email your issue to `vertex-ai-agents-preview-support@google.com`.\n\nGet support from other channels\n-------------------------------\n\nRefer to [Vertex Generative AI support](/vertex-ai/generative-ai/docs/getting-help) and [Google Cloud support](/support/docs/support) for more information."]]
