[[["易于理解","easyToUnderstand","thumb-up"],["解决了我的问题","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["很难理解","hardToUnderstand","thumb-down"],["信息或示例代码不正确","incorrectInformationOrSampleCode","thumb-down"],["没有我需要的信息/示例","missingTheInformationSamplesINeed","thumb-down"],["翻译问题","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["最后更新时间 (UTC):2025-08-11。"],[],[],null,["# Troubleshoot Cloud Service Mesh step-by-step\n============================================\n\nThis section explains how to troubleshoot and resolve problems when using\nCloud Service Mesh. If you need additional assistance, see\n[Getting support](/service-mesh/v1.23/docs/getting-support).\n\nTroubleshooting steps\n---------------------\n\nFollow these general steps to troubleshoot Cloud Service Mesh:\n\n1. Use the automated configuration validation tools.\n2. Check if you have a common problem with a known solution.\n3. Narrow the scope of the problem.\n4. Review relevant logs and information.\n5. Gather diagnostic logs and seek help.\n\n| **Note:** If you are unable to troubleshoot manually, see [Gather diagnostic logs and seek help](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-collect-logs) for next steps.\n\nThe Cloud Service Mesh diagnostic tool can detect common configuration\nproblems. Install the troubleshooting tool using these\n[instructions](/service-mesh/v1.23/docs/downloading-istioctl).\n\nBefore you begin\n----------------\n\n1. Make sure the kubeconfig context for your cluster is available in your\n kubeconfig file. If not, then run the following command:\n\n gcloud container clusters get-credentials \u003cvar translate=\"no\"\u003eCLUSTER_NAME\u003c/var\u003e \\\n --location=\u003cvar translate=\"no\"\u003eCLUSTER_LOCATION\u003c/var\u003e --project=\u003cvar translate=\"no\"\u003ePROJECT_NAME\u003c/var\u003e\n\n Replace the following:\n - \u003cvar translate=\"no\"\u003eCLUSTER_NAME\u003c/var\u003e: the name of your cluster.\n - \u003cvar translate=\"no\"\u003eCLUSTER_LOCATION\u003c/var\u003e: the zone or region for your cluster.\n - \u003cvar translate=\"no\"\u003ePROJECT_NAME\u003c/var\u003e: the project name.\n2. Verify that the [Application Default Credentials](/authentication/provide-credentials-adc)\n are created. If they are not, run one of the following commands:\n\n gcloud auth application-default login --billing-project=\u003cvar translate=\"no\"\u003ePROJECT_NAME\u003c/var\u003e\n\n gcloud auth application-default set-quota-project \u003cvar translate=\"no\"\u003ePROJECT_NAME\u003c/var\u003e\n\n Replacing \u003cvar translate=\"no\"\u003ePROJECT_NAME\u003c/var\u003e with the your project name.\n\nView control plane status\n-------------------------\n\nThe following commands can help you understand the status of the\nCloud Service Mesh control plane: \n\n### Managed\n\n- Get the list of clients connection status to the Cloud Service Mesh control plane:\n\n gcloud beta container fleet mesh debug proxy-status \\\n --membership=\u003cvar translate=\"no\"\u003eMEMBERSHIP_NAME\u003c/var\u003e \\\n --location=\u003cvar translate=\"no\"\u003eMEMBERSHIP_LOCATION\u003c/var\u003e \\\n --project=\u003cvar translate=\"no\"\u003ePROJECT_NAME\u003c/var\u003e\n\n Replace the following:\n - \u003cvar translate=\"no\"\u003eMEMBERSHIP_NAME\u003c/var\u003e: the name of your membership.\n - \u003cvar translate=\"no\"\u003eMEMBERSHIP_LOCATION\u003c/var\u003e: the region for your membership. You can check your membership's location with `gcloud container fleet memberships list --project `\u003cvar translate=\"no\"\u003eFLEET_PROJECT_ID\u003c/var\u003e replacing \u003cvar translate=\"no\"\u003eFLEET_PROJECT_ID\u003c/var\u003e with the fleet project ID.\n - \u003cvar translate=\"no\"\u003ePROJECT_NAME\u003c/var\u003e: the project name.\n\n The following table describes the possible responses.\n\n### In-cluster\n\n- `kubectl get pods -n istio-system`\n- `kubectl describe -n istio-system`\n- For all pods in istio-system: `kubectl logs -n istio-system -l istio --all-containers`\n- `istioctl version`\n- `istioctl proxy-status`\n- `kubectl get configmap istio -o yaml && kubectl get configmap istio-sidecar-injector -o yaml`\n- `kubectl top pods -n istio-system`\n\nUse the following commands to understand the scale of the deployment:\n\n- `kubectl get nodes`\n- `kubectl get services --all-namespaces`\n- `kubectl get pods --all-namespaces`\n\nView proxy configurations\n-------------------------\n\nThe following command can help you understand the Cloud Service Mesh proxy\nconfigurations: \n\n### Managed\n\n gcloud beta container fleet mesh debug proxy-config \u003cvar translate=\"no\"\u003ePOD_NAME\u003c/var\u003e.\u003cvar translate=\"no\"\u003eNAMESPACE\u003c/var\u003e \\ \n --type=\u003cvar translate=\"no\"\u003eTYPE\u003c/var\u003e \\\n --membership=\u003cvar translate=\"no\"\u003eMEMBERSHIP_NAME\u003c/var\u003e \\\n --location=\u003cvar translate=\"no\"\u003eMEMBERSHIP_LOCATION\u003c/var\u003e \\\n --project=\u003cvar translate=\"no\"\u003ePROJECT_NAME\u003c/var\u003e\n\n- \u003cvar translate=\"no\"\u003ePOD_NAME\u003c/var\u003e: the name of your Pod.\n- \u003cvar translate=\"no\"\u003eNAMESPACE\u003c/var\u003e: the namespace of your Pod.\n- \u003cvar translate=\"no\"\u003eTYPE\u003c/var\u003e: One of for following: cluster, listeners, routes, endpoints, bootstrap, log, secret, all.\n- \u003cvar translate=\"no\"\u003eMEMBERSHIP_NAME\u003c/var\u003e: the name of your membership.\n- \u003cvar translate=\"no\"\u003eMEMBERSHIP_LOCATION\u003c/var\u003e: the region for your membership. You can check your membership's location with `gcloud container fleet memberships list --project `\u003cvar translate=\"no\"\u003eFLEET_PROJECT_ID\u003c/var\u003e replacing \u003cvar translate=\"no\"\u003eFLEET_PROJECT_ID\u003c/var\u003e with the fleet project ID.\n- \u003cvar translate=\"no\"\u003ePROJECT_NAME\u003c/var\u003e: the project name.\n\n### In-cluster\n\nUse the `istioctl proxy-config` to see proxy configurations for in-cluster\ncontrol planes. For more information, see\n[Debugging Envoy and istiod](https://istio.io/latest/docs/ops/diagnostic-tools/proxy-cmd/).\n\nIf the problem persists, see the next section to check if your problem is\nalready known.\n\nCheck for common problems and solutions\n---------------------------------------\n\nYou can save time by checking if your symptoms match an issue in these common\nproblems and resolutions sections, grouped by Cloud Service Mesh functional\narea:\n\n- [Installation issues](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-installation)\n- [Managed control plane issues](/service-mesh/v1.23/docs/managed/troubleshoot-managed-anthos-service-mesh)\n- [Observability issues](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-observability)\n- [Off-Google Cloud deployment issues](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-off-gcp)\n- [Proxy issues](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-proxy)\n- [Resource issues](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-resources)\n- [Scaling issues](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-scaling)\n- [Security issues](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-security)\n- [Traffic management issues](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-traffic)\n- [Webhook issues](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-webhook)\n- [Sidecar proxies issues](/service-mesh/v1.23/docs/troubleshooting/troubleshoot-sidecar-proxies)\n\nIf this does not resolve your issue, see the next section.\n\nNarrow the scope of the problem\n-------------------------------\n\nCloud Service Mesh consists of several technologies working together, which means\nthat certain types of problems are associated with particular functional areas\nor components. Each of these components generate helpful logs of their own. Before\nyou attempt to manually analyze the volume of information they provide, narrow\nthe scope of your troubleshooting by answering the following questions:\n\n- Does the issue occur within the control plane or the data plane, for example `istiod` or Envoy proxies?\n- In which functional area are you experiencing the issue, for example Networking, Telemetry, Security, etc.?\n- Is there service-mesh wide traffic loss or in a specific deployment?\n- Does the problem appear or worsen due to lack of ability to scale traffic in service mesh?\n- Does the issue cause latency or other performance issues?\n- Can you reproduce the issue on demand?\n- Did the problem begin after a recent configuration change in Istio, GKE, etc.?\n- Is there an increase or spike in traffic within the service mesh?\n- Does this cluster have any noticeable features enabled or non-typical deployments?\n- Do you observe high CPU or memory utilization? If so, what is the expected usaged at scale?\n- Are there quota restrictions to consider?\n\nReview relevant logs and information\n------------------------------------\n\nAfter you narrow the scope of the problem, you can focus on certain logs and\ninformation more effectively. To learn about the logs that Cloud Service Mesh\ngenerates and how to interpret the information they contain, see\n[Interpreting Cloud Service Mesh logs](/service-mesh/v1.23/docs/observability/accessing-logs#interpret_anthos_service_mesh_logs)."]]