Apenas o Cloud Service Mesh gerenciado configurado usando APIs Istio e
implementação do plano de controle TRAFFIC_DIRECTOR
está incluído no SLA. Todos os recursos configurados usando outras APIs são excluídos
do SLA.
Recursos que invalidam o SLA
Os projetos que usam os recursos a seguir estão excluídos do SLA:
[[["Fácil de entender","easyToUnderstand","thumb-up"],["Meu problema foi resolvido","solvedMyProblem","thumb-up"],["Outro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Informações incorretas ou exemplo de código","incorrectInformationOrSampleCode","thumb-down"],["Não contém as informações/amostras de que eu preciso","missingTheInformationSamplesINeed","thumb-down"],["Problema na tradução","translationIssue","thumb-down"],["Outro","otherDown","thumb-down"]],["Última atualização 2025-08-18 UTC."],[],[],null,["# Service Level Agreement\n=======================\n\nSee the [Cloud Service Mesh Service Level Agreement](/terms/service-mesh/sla) (SLA).\nAdditional exclusions included by reference in the SLA are listed on this page.\n\nSupported Cloud Service Mesh Variants\n-------------------------------------\n\nOnly Managed Cloud Service Mesh configured using Istio APIs and\n[`TRAFFIC_DIRECTOR` control plane implementation](/service-mesh/docs/supported-features-managed#identify-control-plane-implementation)\nis covered under the SLA. Any features configured using other APIs are excluded\nfrom the SLA.\n\nFeatures voiding the SLA\n------------------------\n\nProjects which use any of the following features are excluded from the SLA:\n\n- Any *Managed (TD)* features marked as not supported or supported by allowlist on the [Supported features using Istio APIs (managed control plane)](/service-mesh/docs/supported-features-managed) page.\n- Use of a custom certificate or private key with the `credentialName` field in `DestinationRule` or `Gateway` resources"]]