Mantenha tudo organizado com as coleções
Salve e categorize o conteúdo com base nas suas preferências.
Receber um pacote de suporte do Google
OGoogle Cloud oferece pacotes de suporte diferentes para atender a diferentes necessidades, como
cobertura 24 horas, suporte por telefone e acesso a um gerente de suporte técnico. Para mais informações, consulte Cloud Customer Care.
O Security Command Center detecta e relata vulnerabilidades por meio de uma interface baseada na Web e
API. As descobertas do Security Command Center são somente o primeiro passo na identificação e
correção de vulnerabilidades e ameaças. Todas as organizações têm riscos exclusivos.
Cabe a você entender e avaliar a superfície de ataque da sua organização,
configurar adequadamente o Security Command Center para proteger seus recursos
e determinar se correções devem ser aplicadas a vulnerabilidades e ameaças
detectadas pelo Security Command Center.
A interface do usuário do Security Command Center apresenta sugestões para solucionar vulnerabilidades
comuns. A documentação do produto do Security Command Center também oferece orientações
sobre como corrigir descobertas comuns do
Security Health Analytics
e do
Web Security Scanner.
Registre solicitações de recursos e relatórios de bugs
Se você quiser solicitar um novo recurso para o Security Command Center ou encontrar
um bug reproduzível, informe-o por meio do
Issue Tracker. É possível
analisar os problemas em aberto
para ver se o bug ou a solicitação já foi relatado e
marcar com estrela
uma linha de execução existente para se inscrever para receber atualizações. Se não houver linhas de execução existentes, é possível
solicitar um novo recurso
ou informar um novo bug.
A detecção de anomalias identifica anomalias de segurança nos projetos e instâncias de máquina
virtual (VM), incluindo credenciais comprometidas e abuso de
recursos. Não podemos fornecer detalhes completos sobre os métodos ou a lógica usada
para detectar abusos de recursos porque são proprietários.
[[["Fácil de entender","easyToUnderstand","thumb-up"],["Meu problema foi resolvido","solvedMyProblem","thumb-up"],["Outro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Informações incorretas ou exemplo de código","incorrectInformationOrSampleCode","thumb-down"],["Não contém as informações/amostras de que eu preciso","missingTheInformationSamplesINeed","thumb-down"],["Problema na tradução","translationIssue","thumb-down"],["Outro","otherDown","thumb-down"]],["Última atualização 2025-08-19 UTC."],[],[],null,["# Getting support\n\n| Standard, Premium, and Enterprise [service tiers](/security-command-center/docs/service-tiers)\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Cloud Customer Care](/support).\n| **Note:** Cloud Support staff can't see your Security Command Center pages in the [Google Cloud console](/security-command-center/docs/how-to-use-security-command-center#console_access). Consequently, they can't help debug or remediate specific threats, vulnerabilities, or compliance findings. They also can't view your assets.\n\nSecurity Command Center detects and reports vulnerabilities through a web-based interface\nand API. The findings in Security Command Center are only a first step in identifying and\nremediating vulnerabilities and threats. Every organization has unique risks.\nIt's up to you to understand and evaluate the attack surface of your\norganization, properly configure Security Command Center to protect your resources,\nand determine whether fixes should be applied to vulnerabilities and threats\ndetected by Security Command Center.\n\nSecurity Command Center's user interface provides suggestions for remediating common\nvulnerabilities. Security Command Center product documentation also provides guidance\non remediating common findings for\n[Security Health Analytics](/security-command-center/docs/how-to-remediate-security-health-analytics-findings)\nand\n[Web Security Scanner](/security-command-center/docs/how-to-remediate-web-security-scanner-findings).\n\nDiscuss Security Command Center\n-------------------------------\n\nYou can visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nSecurity Command Center and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\n\nFile feature requests and bug reports\n-------------------------------------\n\nIf you want to request a new feature for Security Command Center, or if you\nencounter a reproducible bug, you can report it through the\n[issue tracker](/support/docs/issue-trackers). You can\n[review the open issues](https://issuetracker.google.com/savedsearches/6123493)\nto see if your bug or request has already been reported, and\n[star](https://developers.google.com/issue-tracker/guides/subscribe#subscribing_by_starring_an_issue)\nan existing thread to subscribe to updates. If there are no existing threads, you can\n[request a new feature](https://issuetracker.google.com/issues/new?component=709980&template=1322893)\nor [report a new bug](https://issuetracker.google.com/issues/new?component=709980&template=1322867).\n\nEvent Threat Detection\n----------------------\n\nVisit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nEvent Threat Detection and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nAnomaly Detection\n-----------------\n\nAnomaly Detection identifies security anomalies for your projects and Virtual\nMachine (VM) instances, including compromised credentials and abuse of\nresources. We are unable to provide full details on the methods or logic used to\ndetect resource abuses because they are proprietary.\n\nWeb Security Scanner\n--------------------\n\nTo file bugs or a feature request, use the [Google Issue Tracker](https://issuetracker.google.com/issues/new?component=187215) for the\nWeb Security Scanner component.\n\nWe value your feedback about Web Security Scanner. Example feedback topics\nare:\n\n- **Noise:** Finding false positives? Let us know. We have a goal for zero false positives.\n- **Coverage:** Is our crawling system having problems navigating your site?\n- **Effectiveness:** Did we miss a bug you think we should have caught?\n- **Authentication:** Are you having problems with our custom login support?\n- **Usability:** We want an easy to use scanner, how can we make it more intuitive?\n- **General:** Do you love it? Do you hate it? Was it worth your time to set up and use?\n\nTo send feedback about a specific scan:\n\n1. Sign in to the test account that you used to create the scan.\n2. Go to the [Web Security Scanner](https://console.cloud.google.com/projectselector2/security/web-scanner/) page in the Google Cloud console. \n [Go to the Web Security Scanner page](https://console.cloud.google.com/projectselector2/security/web-scanner/)\n3. Click **Select**, and then select the project that contains the scan that you want to edit.\n4. Under **Scan configs**, click the name of the scan that you want to edit.\n5. On the scan details page that appears, click **Send feedback**.\n6. Click **Send feedback** and enter the feedback you want to share.\n7. When you're finished entering feedback, click **Send**."]]
