[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-29 UTC."],[],[],null,["# Troubleshoot Migration Center login\n\nThis page explains how to troubleshoot common issues with Google Cloud Migration Center\nlogin and access.\n\nCannot add user to the Google Cloud project\n-------------------------------------------\n\nThe following error occurs when you try to add an email address that is not\nassociated with a valid Google Account to your Google Cloud project. \n\n```\nEmail addresses and domains must be associated with an active Google Account,\nGoogle Workspace account, or Cloud identity account.\n```\n\nTo resolve the issue, [create a Google Account associated with the email\naddress](https://support.google.com/accounts/answer/27441)."]]