As of April 6, 2021, Looker Support has launched a quick drop-down menu for you to use before starting a chat. This will help our team to better understand a little more about your questions right from the start. Check out the following table for more details on these options.
| Looker product area options | A few examples |
| Building reports or dashboards | Exploring data, working on a Look, visualizations, dashboards, table calculations, or merged results |
| Scheduling or exporting data | Sending, downloading, or scheduling data to a service outside of Looker |
| Instance administration | Settings under the "Admin" menu, changing user permissions, managing content folders, connecting a new database, troubleshooting navigation latency, managing Looker deployment infrastructure |
| LookML, derived tables, or version control | Writing LookML, troubleshooting a validation error, changing project settings, working with git |
| API, embedding, extension framework | Using Looker-provided development tools to embed data, create custom experiences, or programmatically manage a Looker instance. |