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Receber um pacote de suporte do Google
OGoogle Cloud oferece pacotes de suporte diferentes para atender a diferentes necessidades, como cobertura 24 horas, suporte por telefone e acesso a um gerente de suporte técnico. Para mais informações, consulte Cloud Customer Care.
Receba suporte da comunidade
Faça uma pergunta sobre as funções do Cloud Run no Stack Overflow.
Use a tag google-cloud-functions para perguntas sobre as funções do Cloud Run. Ela recebe respostas da comunidade do Stack Overflow e dos engenheiros do Google, que a monitoram e oferecem suporte não oficial.
Se você encontrar um bug legítimo, o Rastreador de problemas público é o lugar para denunciá-lo. Ao fazer isso, um integrante da equipe de suporte ou desenvolvimento receberá um alerta sobre o problema. O objetivo principal deste canal é relatar bugs, mas também é possível enviar solicitações de recursos aqui.
Grupo Beta Tester
O grupo de funções do Cloud Run Beta Tester é um fórum para responder a perguntas técnicas dos desenvolvedores sobre o Cloud Functions. Ele é amplamente voltado para a comunidade, com respostas fornecidas por outros usuários. O suporte do Google e as equipes de produtos e engenharia podem participar da conversa quando uma resposta oficial for necessária.
Participe do grupo para postar uma pergunta nova e ajudar os usuários beta conforme começarem a usar as funções do Cloud Run.
O grupo Beta Tester também é onde você conhecerá os recursos mais recentes das funções do Cloud Run conforme forem desenvolvidos. Como sempre, agradecemos as solicitações gerais de recursos e sugestões por meio deste grupo e as passaremos diretamente para nossa equipe de desenvolvimento.
[[["Fácil de entender","easyToUnderstand","thumb-up"],["Meu problema foi resolvido","solvedMyProblem","thumb-up"],["Outro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Informações incorretas ou exemplo de código","incorrectInformationOrSampleCode","thumb-down"],["Não contém as informações/amostras de que eu preciso","missingTheInformationSamplesINeed","thumb-down"],["Problema na tradução","translationIssue","thumb-down"],["Outro","otherDown","thumb-down"]],["Última atualização 2025-08-19 UTC."],[[["\u003cp\u003eGoogle Cloud offers various support packages, including 24/7 coverage, phone support, and access to a technical support manager, detailed on the Cloud Customer Care page.\u003c/p\u003e\n"],["\u003cp\u003eCommunity support for Cloud Run functions can be found on Stack Overflow using the \u003ccode\u003egoogle-cloud-functions\u003c/code\u003e tag, monitored by both the community and Google engineers.\u003c/p\u003e\n"],["\u003cp\u003eThe Google Cloud Slack community is available for discussions on Cloud Run functions, with a dedicated \u003ccode\u003e#functions\u003c/code\u003e channel, along with other Google Cloud products.\u003c/p\u003e\n"],["\u003cp\u003eBugs and feature requests can be reported via the Public Issue Tracker, alerting the support and development team.\u003c/p\u003e\n"],["\u003cp\u003eThe Cloud Run functions Beta Tester group serves as a community forum for technical questions, new feature announcements, and feature request submissions, with potential input from Google support and engineering teams.\u003c/p\u003e\n"]]],[],null,["# Getting support\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\nAsk a question about Cloud Run functions on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-functions).\nUse the tag `google-cloud-functions` for questions about\nCloud Run functions. This tag not only receives responses from the\nStack Overflow community, but also from Google engineers, who monitor the tag\nand offer unofficial support.\n\nYou can also explore [community tutorials](/community/tutorials?q=%22Cloud%20Functions%22).\n\nDiscuss Cloud Run functions\n---------------------------\n\nVisit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nCloud Run functions and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Cloud Run functions, join the\n[`#functions`](https://googlecloud-community.slack.com/messages/C1D2F6GRF/)\nchannel.\n\n\nFile bugs or feature requests\n-----------------------------\n\nIf you believe you have found a legitimate bug, the\n[Public Issue Tracker](https://issuetracker.google.com/issues?q=status:open%20componentid:187195)\nis the place to report it. Doing so will alert a member of our support and/or\ndevelopment team to the issue. While the primary purpose of this channel is bug\nreporting, it is also possible to submit feature requests here as well.\n\nBeta tester group\n-----------------\n\nThe [Cloud Run functions Beta Tester group](https://groups.google.com/forum/#!forum/cloud-functions-beta-testers)\nis a forum for answering developers' technical questions about\nCloud Run functions. It is largely community-driven, with answers provided\nby other users. Google Support, as well as product and engineering teams, may\nparticipate in the conversation when an official answer is needed.\nPlease [join the group](https://groups.google.com/forum/#!forum/cloud-functions-beta-testers)\nto post a new question and to help out your fellow beta users as they get\nstarted with Cloud Run functions.\n\nThe Beta Tester group is also where you'll hear about the newest\nCloud Run functions features as they're developed. As always, we welcome\ngeneral feature requests and suggestions via this group, and will relay them\ndirectly to our development team."]]
