[[["易于理解","easyToUnderstand","thumb-up"],["解决了我的问题","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["很难理解","hardToUnderstand","thumb-down"],["信息或示例代码不正确","incorrectInformationOrSampleCode","thumb-down"],["没有我需要的信息/示例","missingTheInformationSamplesINeed","thumb-down"],["翻译问题","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["最后更新时间 (UTC):2025-08-25。"],[],[],null,["# Getting support\n===============\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\n### Ask a question on Stack Overflow\n\nAsk a question about Firestore on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-firestore).\nUse the tag `google-cloud-firestore` for questions about\nFirestore. This tag not only receives responses from the\nStack Overflow community, but also from Google engineers, who monitor the tag\nand offer unofficial support.\n\n### Discuss Firestore\n\nYou can visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nFirestore and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Firestore, join the\n[`#firestore`](https://googlecloud-community.slack.com/messages/C7JGTJ0DQ/)\nchannel."]]