An existing conversation has received a new speech recognition result. This is mainly for delivering intermediate transcripts. The notification is configured in [ConversationProfile.new_recognition_event_notification_config][].
UNRECOVERABLE_ERROR
Unrecoverable error during a telephone call.
In general non-recoverable errors only occur if something was misconfigured in the ConversationProfile corresponding to the call. After a non-recoverable error, Dialogflow may stop responding.
We don't fire this event:
in an API call because we can directly return the error, or,
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-06-27 UTC."],[[["\u003cp\u003eThis document details the various event types that can occur within a conversation, including those initiated through API or telephony.\u003c/p\u003e\n"],["\u003cp\u003eEvents include \u003ccode\u003eCONVERSATION_STARTED\u003c/code\u003e for new conversations and \u003ccode\u003eCONVERSATION_FINISHED\u003c/code\u003e for closed conversations, triggered by call actions or API requests.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eHUMAN_INTERVENTION_NEEDED\u003c/code\u003e signals when a conversation requires human assistance based on Dialogflow feedback.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eNEW_MESSAGE\u003c/code\u003e events indicate when a new message has been received, and \u003ccode\u003eNEW_RECOGNITION_RESULT\u003c/code\u003e events convey new speech recognition results.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eUNRECOVERABLE_ERROR\u003c/code\u003e events signify critical errors during a telephone call that may cause Dialogflow to stop responding, generally caused by misconfigurations.\u003c/p\u003e\n"]]],[],null,["# Type\n\nEnumeration of the types of events available."]]
