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This page explains the update policy for backup/recovery appliances, effective as of
the 11.0.7 release.
Google Cloud Backup and DR Service regularly releases updates for backup/recovery appliances,
which includes bug fixes, security patches, and enhancements.
Most updates are automated and don't require user action. However, some
updates require you to manually update backup/recovery appliances.
As described in the Google Cloud Backup and DR Support Services Guide,
Backup and DR Service only supports the current version (n) of the backup/recovery appliance
and one version immediately preceding the current release (n-1) with bug fixes
and patches. Backup/recovery appliances earlier than version (n-1) are not
supported.
Backup and DR Service notifies you of available updates to
backup/recovery appliances through in-product notifications in the management
console. You can also check the update status of the appliances on the
Appliances page in the Update Status column.
To keep your backup/recovery appliances current, update them to the latest
available version when it is in Pending or Overdue status.
If you don't update your backup/recovery appliances regularly, their status
changes to Out of support. In this state, you are restricted from
enabling backups on any new entities or applications until you install the
update.
The following are the possible statuses:
Up to date: indicates the appliance is running on the latest version
and no action is required.
Pending: indicates the appliance has a new available update to install.
To install the update, go to Manage>Appliance Updates.
Overdue: indicates the appliance is running on an earlier version and must
be updated immediately. To install the update, go to Manage>Appliance Updates.
Out of support: indicates that the appliance version is earlier than the
supported version and needs to be updated immediately. You can't back up any
new entities or applications until you update the backup/recovery appliance to
the supported version. Existing backups continue to run according to schedule
and existing backup images can be restored.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-03 UTC."],[[["\u003cp\u003eBackup and DR Service regularly updates backup/recovery appliances with bug fixes, security patches, and enhancements, mostly automatically.\u003c/p\u003e\n"],["\u003cp\u003eThe service supports the current appliance version (n) and the immediately preceding version (n-1), with older versions being unsupported.\u003c/p\u003e\n"],["\u003cp\u003eUpdate notifications are provided in the management console, and the update status of appliances can be checked on the \u003cstrong\u003eAppliances\u003c/strong\u003e page, in the \u003cstrong\u003eUpdate Status\u003c/strong\u003e column.\u003c/p\u003e\n"],["\u003cp\u003eAppliances should be kept current by updating to the latest available version when their status is \u003cstrong\u003ePending\u003c/strong\u003e or \u003cstrong\u003eOverdue\u003c/strong\u003e, as failing to do so will move their status to \u003cstrong\u003eOut of Support\u003c/strong\u003e.\u003c/p\u003e\n"],["\u003cp\u003eAn \u003cstrong\u003eOut of Support\u003c/strong\u003e status restricts the user from setting backups for new applications and entities, but pre-existing backups will continue and can still be restored.\u003c/p\u003e\n"]]],[],null,["# Backup and DR Service update policy\n\nThis page explains the update policy for backup/recovery appliances, effective as of\nthe 11.0.7 release.\n\nGoogle Cloud Backup and DR Service regularly releases updates for backup/recovery appliances,\nwhich includes bug fixes, security patches, and enhancements.\nMost updates are automated and don't require user action. However, some\nupdates require you to manually update backup/recovery appliances.\n\nAs described in the [Google Cloud Backup and DR Support Services Guide](https://cloud.google.com/terms/gcbdr-services-guide),\nBackup and DR Service only supports the current version (n) of the backup/recovery appliance\nand one version immediately preceding the current release (n-1) with bug fixes\nand patches. Backup/recovery appliances earlier than version (n-1) are not\nsupported.\n\nBackup and DR Service notifies you of available updates to\nbackup/recovery appliances through in-product notifications in the management\nconsole. You can also check the update status of the appliances on the\n**Appliances** page in the **Update Status** column.\n\nTo keep your backup/recovery appliances current, update them to the latest\navailable version when it is in **Pending** or **Overdue** status.\nIf you don't update your backup/recovery appliances regularly, their status\nchanges to **Out of support**. In this state, you are restricted from\nenabling backups on any new entities or applications until you install the\nupdate.\n\nThe following are the possible statuses:\n\n- **Up to date**: indicates the appliance is running on the latest version and no action is required.\n- **Pending** : indicates the appliance has a new available update to install. To install the update, go to **Manage** \\\u003e **Appliance Updates**.\n- **Overdue** : indicates the appliance is running on an earlier version and must be updated immediately. To install the update, go to **Manage** \\\u003e **Appliance Updates**.\n- **Out of support**: indicates that the appliance version is earlier than the supported version and needs to be updated immediately. You can't back up any new entities or applications until you update the backup/recovery appliance to the supported version. Existing backups continue to run according to schedule and existing backup images can be restored.\n\nFor instructions on how to update an appliance,\nsee [Update backup/recovery appliances](/backup-disaster-recovery/docs/configuration/update-appliance)."]]
