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Introduction to Access Transparency
As a part of Google's long-term commitment to security and transparency,
Access Transparency lets you review logs of actions that Google personnel take when
accessing certain Customer Data to fulfill their contractual obligations.
Access Transparency logs include information about Google personnel activity, including
the following:
Actions taken by the Cloud Customer Care team to resolve a support ticket that
you filed.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-25 UTC."],[[["\u003cp\u003eAccess Transparency allows you to review logs of actions taken by Google personnel when accessing customer content as part of their contractual obligations.\u003c/p\u003e\n"],["\u003cp\u003eThese logs detail activities like actions from the Cloud Customer Care team resolving support tickets or investigating outages.\u003c/p\u003e\n"],["\u003cp\u003eAccess Transparency provides insights into Google personnel activity.\u003c/p\u003e\n"],["\u003cp\u003eYou can enable Access Transparency to begin using it and understanding the logs.\u003c/p\u003e\n"]]],[],null,["# Introduction to Access Transparency\n===================================\n\nAs a part of Google's long-term commitment to security and transparency,\nAccess Transparency lets you review logs of actions that Google personnel take when\naccessing certain Customer Data to fulfill their contractual obligations.\n\nAccess Transparency logs include information about Google personnel activity, including\nthe following:\n\n- Actions taken by the Cloud Customer Care team to resolve a support ticket that you filed.\n- Investigation of an outage.\n\nFor more information, see [Overview of Access Transparency](/assured-workloads/access-transparency/docs/overview).\n\nFor the list of services that Access Transparency supports, see [Supported services](/assured-workloads/access-transparency/docs/supported-services).\n\nFor information about Google Cloud's approach to privileged access management,\nsee [Privileged access at Google Cloud](/assured-workloads/access-transparency/docs/privileged-access).\n\nGet started with using Access Transparency\n------------------------------------------\n\nLearn how to [enable Access Transparency](/assured-workloads/access-transparency/docs/enable).\nThen, [understand and use Access Transparency logs](/assured-workloads/access-transparency/docs/reading-logs)."]]
