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Last modified: April 9, 2020
This page contains a previous version of the Looker-hosted maintenance hours document. You can view the current version of this document on the Google maintenance policy for Looker-hosted services documentation page.
Regular maintenance and Looker updates
During the regular maintenance times, your instance may be temporarily unavailable for updates, server upgrades, or other system work. Looker takes system availability seriously and makes every effort to keep any interruption brief and to these scheduled hours. We try to avoid performing any system-related work on Friday and through the weekend to ensure that someone is available to respond to unanticipated issues.
On rare occasions, urgent service outside of the standing maintenance hours may need to be performed. A Technical Contact may also schedule updates, server upgrades, restarts, or other maintenance outside of the following hours.
Hosts in the Americas
Day
Maintenance Window
Sunday
9PM - 11PM Pacific time
Wednesday
9PM - 11PM Pacific time
Hosts in Europe, the Middle East, and Africa (EMEA)
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-07-22 UTC."],[],[],null,["# Looker-hosted maintenance hours\n\nLast modified: April 9, 2020\n\u003e This page contains a previous version of the **Looker-hosted maintenance hours** document. You can view the current version of this document on the [Google maintenance policy for Looker-hosted services](/looker/docs/google-maintenance-policy-for-looker-hosted-services) documentation page.\n\nRegular maintenance and Looker updates\n--------------------------------------\n\nDuring the regular maintenance times, your instance may be temporarily unavailable for updates, server upgrades, or other system work. Looker takes system availability seriously and makes every effort to keep any interruption brief and to these scheduled hours. We try to avoid performing any system-related work on Friday and through the weekend to ensure that someone is available to respond to unanticipated issues.\n\nOn rare occasions, urgent service outside of the standing maintenance hours may need to be performed. A [Technical Contact](/looker/docs/admin-panel-general-settings#technical_contacts) may also schedule updates, server upgrades, restarts, or other maintenance outside of the following hours.\n\n#### Hosts in the Americas\n\n#### Hosts in Europe, the Middle East, and Africa (EMEA)\n\n#### Hosts in Asia and the Pacific (APAC)\n\n### Urgent maintenance\n\n#### All hosts"]]